⚠️ Quick Summary - What You Need to Know
- ALL packages to the US now require customs duties (no more $800 exemption)
- EU products (including ours from Estonia) face 15% import tariffs
- Expect 1-3 extra days for customs processing
- We're absorbing increased shipping costs to help you
- Cable quality and craftsmanship remain unchanged
📋 What's Changing?
Starting August 29, 2025, new US customs regulations eliminate the de minimis exemption for all international shipments. This means that all packages entering the United States – regardless of value – will now be subject to customs duties and taxes.
This change is part of broader US trade policy reforms and affects all international sellers, not just Arachne Audio. We're committed to helping you navigate these changes while continuing to deliver the exceptional audiophile experience you expect from us.
💰 Example: What This Means for Your Order
Here's how the new 15% EU tariff affects a typical order from Estonia to the US:
Important: The 15% tariff is paid by you (the importer) to US Customs, not to us. This applies to all EU products entering the US.
🎯 How This Affects Your Order
📦 Customs Processing
All shipments will require full customs clearance, which may add 1-3 business days to delivery times.
💵 15% Import Duties
EU products face 15% tariffs. You'll receive a bill from customs before delivery.
📋 Documentation
Enhanced customs documentation will be required for all shipments to ensure smooth processing.
🔄 Returns
Return shipping may involve additional customs procedures and potential duties on re-import.
🚚 Shipping & Pricing Updates
The new regulations have created significant uncertainty in the shipping industry. Our primary shipping provider has temporarily suspended US deliveries while the situation stabilizes. To continue serving our US customers without interruption, we've:
- Secured alternative carriers to maintain reliable delivery to the US
- Absorbed additional costs to keep your shipping rates the same
- Maintained service quality despite logistical challenges
Please note: If carrier costs increase significantly in the future, we may need to adjust shipping rates slightly. We'll provide advance notice of any changes and keep increases as minimal as possible.
🤝 Our Commitment to Excellence
Every Arachne Audio cable continues to receive the same meticulous hand-braiding, premium OFC copper, and rigorous quality control that has earned us the trust of audiophiles worldwide. We're absorbing shipping cost increases because we believe in long-term relationships and want to help minimize the impact of these new regulations on our customers. Your music deserves quality craftsmanship – and we're committed to delivering it.
✅ What We're Doing
We're taking several steps to minimize the impact on your experience:
- Shipping Cost Protection: Absorbing increased carrier fees to keep your costs unchanged
- Alternative Carriers: Secured reliable backup shipping options when our primary provider suspended US service
- Enhanced Documentation: Providing detailed customs paperwork to facilitate faster processing
- Customer Support: Our team is ready to help with any questions about the new regulations
- Transparent Communication: We'll keep you informed throughout the shipping process
- Duty Estimates: Providing clear calculations so you know exactly what to expect
⭐ What You Can Expect From Arachne Audio
Despite these regulatory changes, here's what remains unchanged:
🎨 Handcrafted Excellence
Each cable is meticulously hand-braided in Estonia using premium OFC copper. This level of craftsmanship and attention to detail is simply unavailable from mass-produced alternatives.
🎵 Audiophile Craftsmanship
Our unique braiding patterns and premium OFC copper are designed with audio quality in mind. Each cable is engineered to preserve signal integrity and minimize interference for your listening experience.
💎 Lifetime Investment
Built to last decades, not years. Our cables are an investment in your audio system that will outlive multiple equipment upgrades. The cost per year of enjoyment is minimal.
🛡️ We're Absorbing Costs
While we can't control government tariffs, we ARE absorbing all increased shipping costs ourselves. Despite significant carrier price increases, we're keeping your shipping costs at $28 to help offset the impact of these new regulations.
Yes, the total cost is higher with the 15% tariff. But you're not just buying a cable – you're investing in hand-crafted audio equipment from Estonia. Our artisans spend hours perfecting each braid, using techniques refined over years. Every cable is made to order with premium OFC copper and built to last for decades. We're doing our part by absorbing the increased shipping costs to help minimize the overall impact on you.
"The bitterness of poor quality remains long after the sweetness of low price is forgotten." – Benjamin Franklin
❓ Frequently Asked Questions
Questions? We're Here to Help
Our team understands these changes can be confusing. Don't hesitate to reach out if you have specific questions about how these regulations and the 15% EU tariff might affect your order.
Contact Our Team