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SUPPORT
Questions, répondues.
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Worldwide. Every order includes tracking. You'll get the details via email as soon as it ships.
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Baltics & Nordics: 1–3 days. Rest of Europe: 4–6 days. International: 8–14 days. These are estimates, most orders arrive faster.
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Not happy? Return unused items within 14 days for a full refund. Custom cables are built to order, so they're covered by our fit guarantee instead: if your cable doesn't fit the headphones you chose, tell us within 30 days of delivery and we'll make a new one at no cost, shipping included. If anything else is wrong, we'll make it right.
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Find your headphone model, pick your options (color, length, connectors), and add to cart. The visual slider on each product page shows exactly what you're getting.
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Our Inspiration page is packed with recent builds. Got something specific in mind? Reach out—we'll mock it up for you before you commit.
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Most cables ship within 5-10 days, but we will keep the production queue updated on the checkout page.
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It's important to note that splitters are purely decorative and do not have any impact on the audio quality or durability of the cables we offer.
As such, your decision to include a splitter in your setup should be based solely on your aesthetic preferences and not on any functional benefits.
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Yes, if there is some special color, or anything else you can't find on our store, contact us. We will see what we can do for you.
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All major cards (Visa, Mastercard, Amex, Discover), PayPal, and Klarna if you want to split it up. Whatever works for you.
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Two years. If it's a materials or workmanship issue under normal use, we'll repair or replace it free. We stand behind what we make.
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